Welcome to Spring Earth. These Terms & Conditions govern your use of https://springearth.in and the purchase of products through our website.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Spring Earth
Spring Earth operates an online store providing gardening, agricultural, organic and related products through its website.
We reserve the right to update product information, pricing, availability and website content at any time.
2. Use of Our Website
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorised access to the website or its systems.
- Introduce viruses, malware or other harmful code.
- Copy, reproduce or commercially exploit website content without permission.
- Provide false, misleading or inaccurate information.
- Interfere with the normal operation or security of the website.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and other information are accurate.
However, certain natural and agricultural products may have variations in:
- Colour
- Size
- Texture
- Appearance
- Weight
- Moisture
- Packaging
Such variations may occur naturally and may not constitute a product defect.
We reserve the right to correct errors or update product information at any time.
4. Product Availability
All products are subject to availability.
If a product becomes unavailable after you place an order, we may contact you and offer:
- A suitable alternative;
- A revised delivery arrangement; or
- A refund for the unavailable product.
5. Prices
All product prices displayed on the website are subject to change without prior notice.
Applicable taxes, delivery charges or other charges may be displayed separately during checkout where applicable.
In the event of an obvious pricing error, Spring Earth reserves the right to cancel the affected order and refund any payment already made.
6. Orders
Placing an order through our website constitutes a request to purchase the selected products.
An order may be accepted, rejected or cancelled by Spring Earth for reasons including:
- Product unavailability
- Incorrect pricing or product information
- Payment issues
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Delivery limitations
We may contact you to verify order or delivery information where necessary.
7. Payment
We may provide payment options including online payment and Cash on Delivery, depending on product and location availability.
Online payments may be processed through third-party payment providers such as Razorpay.
You agree to provide accurate and valid payment information when making a purchase.
Spring Earth does not guarantee the availability of every payment method for every order.
8. Shipping and Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated timeframe provided on the website.
Delivery times may vary because of:
- Product availability
- Courier delays
- Weather conditions
- Public holidays
- Incorrect address or contact details
- Remote delivery locations
- Circumstances beyond our reasonable control
Once an order has been handed over to the delivery partner, delays caused by the courier may be outside Spring Earth's direct control.
Customers are responsible for providing a complete and accurate delivery address and contact number.
9. Cancellation, Returns and Refunds
Orders may be cancelled before dispatch, subject to our Refund & Cancellation Policy.
Returns, replacements and refunds are subject to the applicable conditions specified in our Refund & Cancellation Policy.
Spring Earth reserves the right to reject a return or refund request that does not meet the applicable requirements.
10. Damaged or Incorrect Products
If you receive a damaged, defective or incorrect product, you should contact us as soon as possible after delivery.
We may request photographs, videos, packaging details, order information or other evidence to assess the issue.
After verification, Spring Earth may provide an appropriate solution, such as replacement or refund.
11. Customer Accounts
If you create an account on our website, you are responsible for:
- Providing accurate information.
- Maintaining the confidentiality of your login credentials.
- Keeping your account information up to date.
- All activity carried out through your account.
Please notify us if you believe your account has been accessed without authorisation.
12. Intellectual Property
All content available on the Spring Earth website, including:
- Logos
- Brand names
- Text
- Images
- Graphics
- Product information
- Website design
- Videos
- Software
- Other materials
is owned by or licensed to Spring Earth or its respective owners and is protected by applicable intellectual-property laws.
You may not reproduce, copy, modify, distribute or commercially exploit our website content without prior written permission.
13. Third-Party Services and Links
Our website may use third-party services, including payment gateways, courier services, analytics providers and other service providers.
We may also provide links to third-party websites.
Spring Earth is not responsible for the content, availability, security or privacy practices of third-party websites or services.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect your personal information.
15. Promotions and Discounts
From time to time, Spring Earth may offer promotional discounts, coupons or special offers.
Promotions may have additional terms, expiry dates, product restrictions or usage limits.
Spring Earth reserves the right to modify or cancel a promotion where necessary.
16. Disclaimer
We make reasonable efforts to maintain accurate and reliable information on our website. However, we do not guarantee that:
- The website will always be available or error-free.
- All information will always be complete or current.
- Product availability will always be accurate in real time.
- The website will be free from viruses or other harmful components.
Product results may vary depending on factors such as soil, climate, environmental conditions, storage, handling and method of use.
Customers are responsible for following applicable product instructions and recommendations.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Spring Earth shall not be liable for indirect, incidental, consequential or special losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
18. Indemnification
You agree to indemnify and hold harmless Spring Earth, its owners, employees, representatives and service providers from claims, losses, liabilities or expenses arising from:
- Your misuse of the website;
- Your violation of these Terms & Conditions;
- Your violation of applicable laws; or
- Your infringement of third-party rights.
19. Force Majeure
Spring Earth will not be responsible for delays or failure to perform its obligations where such failure results from circumstances beyond our reasonable control, including:
- Natural disasters
- Floods
- Fires
- Severe weather
- Government restrictions
- Strikes
- Transportation disruptions
- Internet or infrastructure failures
- Pandemics or similar events
- Other unforeseen circumstances
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from the use of this website or purchase of products shall be subject to the applicable jurisdiction of the courts in India.
21. Changes to These Terms
Spring Earth may update these Terms & Conditions from time to time.
Updated terms will be published on this page, and the Effective Date will be updated accordingly.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.
22. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Spring Earth
Website: https://springearth.in/
Email: info@springearth.in
Phone: +91 9915011902